How does the CATisfaction Guarantee work?
If you don’t love the toys for any reason, we’ll refund your toy purchase. Use our contact form with your order number and tell us you’d like a refund. You do not need to prove a fault. This applies to every toy and bundle.
Does it offer more than one game?
Yes. This model combines pop-up lure play with moving feather play and offers a combination mode.
Can two cats play together?
Cats can approach from different sides, but supervise them and provide enough space. Give separate turns if one cat guards the toy.
How do I keep it in good condition?
Turn it off before cleaning or changing attachments. Remove loose fur and inspect the moving parts and lures regularly. Keep the electronic base dry.
What if my cat only likes one of the games?
Start with the pop-up or feather mode on its own. You can try the combination mode later. Let your cat choose which movement interests them rather than forcing both at once.
Will the base slide or tip during play?
Place it on a stable, level surface with space around every side. If your cat pushes it over or it slides, stop and reposition it. Keep openings and moving parts unobstructed.
Is the feather attachment indestructible?
No. Feathers and lures wear with use, especially with chewing or pulling. Inspect before every session and stop using any damaged attachment.
Will it stop the 3am zoomies?
A play session can be part of your cat’s evening routine, but no toy guarantees sleep or a change in behavior. Offer a short supervised game and let your cat decide when they are done.
Will it suit an older, shy or less active cat?
Introduce the toy switched off and keep early sessions short. Avoid forced interaction or high jumps. Stop if your cat seems uncomfortable and choose the pace that suits them.
How long does a charge last?
Play time varies with the setting and use. Charge according to the included instructions and disconnect the cable before play. Recharge between sessions whenever the movement weakens.
Can I use it while working from home?
You can stay nearby while the toy provides movement, but keep enough attention on play to notice tangles, damage or stress. Put it away when you cannot supervise.
What if my order arrives with a problem?
Use our contact form with your order number and a description of the problem so we can help. Stop using a toy with damaged parts, exposed wiring or an unusual battery smell.
What comes with the free gifts?
The middle bundle includes two play springs and two crinkle balls. The largest bundle includes four of each. The gift images and quantities appear on the offer and in your bag. Gift colors may vary.
How should I clean and store it?
Switch off and unplug before cleaning. Remove loose hair, keep the electronics dry and follow the supplied care instructions. Store the toy and loose attachments safely after play.
Product specifications
- Toy style
- Automatic pop-up and feather play station
- Design
- White raised base with four green top openings
- Modes
- Pop-up, feather and combination play
- Power
- Rechargeable
- Placement
- Stable, level indoor floor